Refund Workflows
Process full and partial refunds with automatic reversal postings. Link refunds to original invoices for audit traceability.
Travel ERP · 6 min read
Full, partial, and item-level refunds
Refunds can target an entire invoice, a partial amount, or a single line item — each one generates a reversal entry linked back to the original invoice, rather than a fresh, disconnected journal entry.
Approval for high-value refunds
Refunds above a threshold you configure route through your approval workflow before posting, so one person can't both issue and approve a large reversal.
Effect on customer and vendor ledgers
Both the customer sub-ledger and, where relevant, the vendor sub-ledger update the moment you post — outstanding balances always reflect the refund, no separate reconciliation step needed.
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