مجاني لمدة 14 يومًا. لا حاجة لبطاقة.ابدأ مجانًا
Travix

Umrah operations software for tour operators

Travix Umrah runs the trip after the sale — pilgrim records, MOFA visa data, hotel contracts, bed-level inventory and room allocation — and hands the costs back to your accounts. Your ledger already knows the money. This knows the movement.

Accounting ends at the invoice. Operations start there.

Most Umrah software is a booking engine with reports bolted on, or an accounting package that stops once the package is sold. Travix Umrah is the operations layer between them: it begins when a group is confirmed and runs until the pilgrims are home. It posts nothing to your general ledger — it raises the documents Travix Finance posts, so one set of numbers stays true.

The money

Travix Finance

  • Invoices and receipts
  • Customer and vendor ledgers
  • Double-entry GL, P&L
  • Refunds, commission, tax

The movement

Travix Umrah

  • Pilgrims and MOFA visa data
  • Hotel contracts and beds
  • Room allocation
  • Service vouchers

What Travix Umrah does

Eleven capabilities, all shipping today.

A real pilgrim record, keyed on passport

Pilgrims stop being names typed onto an invoice line. Each one is a record keyed on passport number, with every trip they have ever taken attached to it.

  • Passport search that returns the pilgrim instantly
  • Duplicate detection on passport and visa number
  • Merge two records without losing trip history
  • Documents against the pilgrim, not the booking
  • A status per trip, with illegal transitions rejected by the server

MOFA and Nusuk import that remembers your columns

Upload the spreadsheet you already receive. Travix detects the columns, stages every row for review, and only writes once you commit.

  • CSV, Excel and Nusuk exports
  • Automatic column detection, saved and reused per format
  • Every row staged and reviewable before anything is written
  • Duplicates flagged against existing pilgrims
  • Failed rows exported as CSV so you can fix and re-upload

Hotel contracts with the beds you actually bought

A contract is a season, a bed count and a cost — not a note in a spreadsheet. Travix tracks what you contracted, what you have used, and what it is costing you.

  • Hotels with city, distance to the Haram, rating and contacts
  • Contracts by season with bed counts, rooms and per-bed cost
  • Draft → Active → Expired lifecycle
  • Activating a contract raises a draft payable bill in Travix Finance
  • Alerts for overbooking, low capacity, and contracts expiring with pilgrims still allocated

Bed-level inventory, not a room count

Rooms, beds, blocks and gender restrictions, projected into a live picture of what is free tonight and what is free next Tuesday.

  • Rooms created individually or in bulk by floor and range
  • Gender restriction and room state per room
  • Bed blocks for maintenance, held and released explicitly
  • Total, reserved, free, blocked and occupancy % per hotel
  • Daily occupancy calendar against the contracted capacity line

Room allocation that knows the rules

Drag a pilgrim onto a bed and the map tells you before you drop whether it is legal. Capacity, gender and bed blocks are hard rules; family, booking cohesion and age pairing are scored.

  • Bed map with illegal targets dimmed before the drop
  • Hard rules enforced server-side, never only in the browser
  • Auto-allocate proposes a full plan you review before committing
  • Concurrent edits detected — two staff cannot fill the same bed
  • Full allocation history, with undo on the last commit

Service vouchers your shirka will accept

The operational document your Saudi ground handler expects, carrying their branding, with the flights, hotels, transport and pilgrim list on it.

  • Five-state lifecycle with approval and lock/unlock, all audited
  • Per-shirka branding — Arabic name, stamp, signature, footer
  • Hotel segments linked to the real contract, not retyped
  • Prefill a voucher straight from a travel invoice
  • Print view built for the document, not the screen

Transport dispatch that will not double-book a bus

Approving a voucher raises one movement per dated transport segment. From there it is a dispatch board by date: who is on which vehicle, which driver, and what has actually left.

  • Movements created from the voucher, not typed again
  • A vehicle cannot be given more pilgrims than it seats
  • Two overlapping movements on the same vehicle are refused, not silently double-booked
  • Scheduled, started, completed or cancelled — the board shows the real state
  • Printable manifest for the driver

Arrivals marked at the airport, on a phone

One arrival record per inbound flight per pilgrim, created when the voucher is approved. Your agent at Jeddah opens the day, finds the flight, and marks people in.

  • A day view by flight, searchable by name or passport
  • Marking arrived moves the pilgrim from not-arrived to arrived
  • The first arrival moves the voucher to in-progress on its own
  • A double tap on bad airport wifi is ignored, not recorded twice
  • Assign a pilgrim to a different flight when plans change

Departures, and the manifest for them

The mirror image of arrivals, on the return flights — with the manifest the airline desk and your ground team ask for.

  • One record per return flight per pilgrim, raised from the voucher
  • Manifest by flight number, date and airport
  • Marking departed returns the pilgrim; someone who never arrived cannot skip to it
  • The last return completes the voucher automatically
  • Idempotent, like arrivals

Check-in and check-out that free the bed

The step most systems leave to a WhatsApp message. Check a pilgrim in against a real room, check them out, and the bed goes back into inventory the moment they leave.

  • Check-in requires a room — allocate one inline if they do not have it yet
  • Check-out releases the bed straight back to the live inventory
  • Actual bed-nights per contract are reported back, so you can see what you really used
  • A pilgrim moving to another hotel is transferred, not checked out
  • A day view of who is arriving into and leaving each hotel

The reports operators already run every morning

Arrival, rooming, occupancy, visa status and the rest of the operational pack — exportable as CSV or Excel, with saved views so the same three reports do not have to be reconfigured daily.

  • Seventeen reports plus a Simple intimation layout
  • Starter pack covers arrivals through the rooming list; Professional unlocks the rest
  • CSV and Excel export, print from the browser
  • Named saved views per report
  • Hotel revenue stays an upsell until Travix Finance is on the tenant

Questions operators ask

Umrah vouchers directory in Travix Cloud
Travix Umrah is an add-on to Travix Cloud. See how it is priced, what tour operators use it for, or read about how we handle your data.

From the desk

What Umrah operators notice first

Ops and finance teams care that pilgrim records, hotels, and vouchers stay on the same system of record as the invoice.

“We stopped re-typing airline tickets into a separate ledger. The invoice posts AR and supplier AP in one step — month-end stopped being a scavenger hunt.”

Finance manager

Multi-branch agency, Lahore

“Umrah groups used to live in WhatsApp folders. Passports, hotels, and vouchers are finally on the same record as the invoice that paid for them.”

Operations lead

Umrah operator, Karachi

“Reconciliation against airline statements used to take a weekend. Matching the import to the GL is the first time I have trusted the aging report.”

Owner-operator

Travel agency, Islamabad

See it live

See Umrah ops beside your finance ledger

From voucher itinerary to pilgrim records — or book a live walkthrough focused on Umrah operators.

Run your next season on Travix

Tell us how many pilgrims you move and which cities you work. We will show you the parts that matter to you.