Refund Workflows
Process full and partial refunds with automatic reversal postings. Link refunds to original invoices for audit traceability.
Travel ERP · 6 min read
Full, partial, and item-level refunds
Refunds can target an entire invoice, a partial amount, or a single line item — each one generates a reversal entry linked back to the original invoice, rather than a fresh, disconnected journal entry.
Approval for high-value refunds
Refunds above a threshold you configure route through your approval workflow before posting, so one person can't both issue and approve a large reversal.
Effect on customer and vendor ledgers
Both the customer sub-ledger and, where relevant, the vendor sub-ledger update the moment you post — outstanding balances always reflect the refund, no separate reconciliation step needed.
More in Travel ERP
Ready to run your agency on one ledger?
Join the travel businesses that traded spreadsheets and legacy ERP for a platform actually built around how agencies work.